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Frequently Asked Questions

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What is QRPatrol?

QRPatrol is a comprehensive security patrol management system that enables security companies to track guards in real-time, manage checkpoints using QR codes, monitor patrol routes, and generate detailed reports. It provides complete visibility into security operations through mobile apps and web dashboards.

How does QR code checkpoint scanning work?

Guards use the mobile app to scan QR codes placed at checkpoints. Each scan records the time, location (GPS), and checkpoint details. Guards can also add photos, notes, or incident reports. Supervisors can view all scans in real-time through the web dashboard, ensuring accountability and compliance.

What devices are compatible with QRPatrol?

The QRPatrol mobile app works on both iOS (iPhone/iPad) and Android devices. Guards need a smartphone with a camera and internet connection. The web dashboard can be accessed from any modern web browser on desktop or mobile devices.

How long does implementation take?

Most clients are up and running within 24-48 hours. We provide QR codes that you print and place at checkpoints, help you set up routes in the system, and train your guards on the mobile app. Our team assists throughout the onboarding process.

What kind of support do you provide?

We offer 24/7 technical support via email and live chat. Premium plans include phone support and a dedicated account manager. We also provide training materials, video tutorials, and a comprehensive knowledge base to help your team get the most out of QRPatrol.

Do you provide training for guards?

Yes! We provide comprehensive training including video tutorials, user guides, and live training sessions. The mobile app is designed to be intuitive, and most guards can start using it effectively within 15-20 minutes of training.

Is my data secure?

Absolutely. We use bank-level encryption (AES-256) for all data transmission and storage. All data is backed up daily, and we maintain SOC 2 compliance. Your data is stored in secure, redundant data centers with 99.9% uptime guarantee.

Who owns the data collected?

You own all your data. We never share, sell, or use your data for any purpose other than providing our service. You can export all your data at any time, and if you cancel, we securely delete your data according to your preferences.