Privacy Policy

# Privacy Policy **Last updated:** January 2026 Your privacy is important to us. This privacy policy explains how QRPatrol collects, uses, and protects your information. ## 1. Information We Collect ### 1.1 Account Information When you create an account, we collect: - Company name and contact details - Administrator name and email address - Payment information (processed securely through Stripe) ### 1.2 Guard Information For guards using the mobile app, we collect: - Name and employee ID - Email address and phone number - Profile photo (optional) - Device information (model, OS version) ### 1.3 Location Data During patrols, we collect: - GPS coordinates and timestamps - Route information and checkpoints visited - Distance traveled and patrol duration ### 1.4 Activity Data We collect information about how you use QRPatrol: - Login times and session duration - Features used and actions performed - Checkpoint scans and incident reports - Photos uploaded to incident reports ### 1.5 Technical Data We automatically collect: - IP addresses - Browser type and version - Device identifiers - Operating system information ## 2. How We Use Your Information ### 2.1 Service Delivery We use your information to: - Provide and maintain the QRPatrol service - Process patrol data and generate reports - Send notifications and alerts - Provide customer support ### 2.2 Communication We may use your email to: - Send service-related announcements - Provide updates about new features - Send billing notifications - Respond to support requests ### 2.3 Analytics and Improvement We use aggregated, anonymized data to: - Analyze usage patterns - Improve our service and features - Develop new functionality - Optimize performance ### 2.4 Legal Compliance We may use or disclose information to: - Comply with legal obligations - Protect our rights and property - Prevent fraud or abuse - Ensure service security ## 3. Information Sharing and Disclosure ### 3.1 Within Your Company - Company administrators can access all data related to their company - Guards can only access their own patrol data - User permissions control data access ### 3.2 Service Providers We share data with trusted service providers: - **Stripe:** Payment processing - **Firebase:** Push notifications - **AWS:** Cloud hosting and storage - **SendGrid/Brevo:** Email delivery ### 3.3 Legal Requirements We may disclose information when required by: - Court orders or subpoenas - Law enforcement requests - Protection of legal rights - Emergency situations ### 3.4 Business Transfers In the event of a merger, acquisition, or sale, user data may be transferred as part of the transaction. ### 3.5 No Selling of Data We do not sell your personal information to third parties. ## 4. Data Security ### 4.1 Security Measures We implement industry-standard security measures: - Encryption of data in transit (HTTPS/TLS) - Encryption of sensitive data at rest - Regular security audits - Access controls and authentication - Secure database architecture ### 4.2 Multi-Tenant Isolation Each company's data is stored in a separate database, ensuring complete data isolation between companies. ### 4.3 Employee Access Access to user data is restricted to authorized personnel who need it to provide support or maintain the service. ## 5. Data Retention ### 5.1 Active Accounts We retain your data for as long as your account remains active and as necessary to provide services. ### 5.2 Inactive Accounts If your subscription ends, we retain data for 90 days to allow reactivation. After 90 days, data may be permanently deleted. ### 5.3 Legal Retention Some data may be retained longer to comply with legal obligations or resolve disputes. ## 6. Your Rights and Choices ### 6.1 Access and Correction You have the right to: - Access your personal information - Correct inaccurate data - Update your account details - Download your data ### 6.2 Data Deletion You may request deletion of your data by: - Canceling your subscription - Submitting a deletion request - Contacting our support team See our **Data Deletion Policy** for full details. ### 6.3 Marketing Communications You can opt out of marketing emails by: - Clicking the unsubscribe link in emails - Updating your notification preferences - Contacting support ### 6.4 Location Services Guards can control location tracking through device settings, but this may affect patrol functionality. ## 7. Children's Privacy QRPatrol is not intended for users under 18 years of age. We do not knowingly collect personal information from children. ## 8. International Data Transfers Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers. ## 9. Cookies and Tracking ### 9.1 Cookies We use cookies to: - Maintain user sessions - Remember preferences - Analyze usage patterns ### 9.2 Analytics We use analytics tools to understand how users interact with QRPatrol. You can opt out of analytics tracking through browser settings. ## 10. Third-Party Links QRPatrol may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. ## 11. Changes to This Policy We may update this privacy policy from time to time. We will notify you of significant changes by: - Email notification - In-app announcements - Website updates Continued use after changes constitutes acceptance of the updated policy. ## 12. GDPR Compliance (EU Users) For users in the European Union, we comply with GDPR requirements: - Lawful basis for processing - Data minimization - Purpose limitation - Right to access, rectification, and erasure - Right to data portability - Right to object to processing ## 13. CCPA Compliance (California Users) For California residents, we provide: - Notice of data collection - Right to know what data is collected - Right to delete personal information - Right to opt out of data sales (we don't sell data) - Non-discrimination for exercising rights ## 14. Contact Us For privacy-related questions or requests: - **Email:** privacy@qrpatrol.app - **Help Form:** Available in the application - **Mail:** QRPatrol Privacy Team, [Address] To exercise your data rights, please submit a request through the help form or email us directly. --- **Last Updated:** January 8, 2026 **Version:** 1.0